- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered covers for my patio furniture. The zipper came sewn on the side instead of hidden in the back like I requested. And despite my exact measurements the covers are baggy and wrinkled I have called now five times to try and figure out how to re-order them correctly and I keep getting emails from the customer feedback team simply saying they are sorry for the inconvenience. I am very disappointed.
Tanya H.'s review of Covers & All earned 10 Very Helpful votes
Tanya hasn’t received any thanks yous.
Tanya doesn’t have any fans yet.
Tanya isn’t following anybody yet.
Empty.
Ordering Website on payment authorization, page went red and stated product not available. No...
Easy ordering, I question the discounts offered. Hope I didn't open a can of worms
Hi Tanya, We are sorry to note your disappointment with the cover received and apologize that our service does not meet your expectations. Upon checking the order, we have fabricated the cover the same as per the order details with the zipper placement. Upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. We apologize that we have missed calling you back on time to discuss the same. As you have shared your concern with us, we have escalated the same to our quality team and will arrange the call to provide the best possible resolution.