tao y.

I ordered an iPhone screen and toolsets, then I found the tools were not standard which doesn't fit the screw and I contact their customer service got 20% re-stock fee waived. When I checked my refund still lost $8 dollars for both sides shipping fee according to their policy. I just kind of don't understand why I have to pay for defects of the product.

My order was $44,20% re-stock fee will be $8 and plus shipping fee $8, you will lose $16 of $44 if anything wrong with.

Recommendation: highly recommend who is trying to buy stuff from these company with the re-stock fee policy check bigger company's offer like Walmart, Amazon etc because their policy protects customers, anything wrong with you can free return item.