We ordered a replacement bat mid season for a cracked bat that we shipped off to Demarini. I placed the order by Internet and then called their customer service to verify. They were great! The girl helping me confirmed that they had 15 in stock, verified my order, set it up to ship that day and we had the new bat in hand less than 24 hours later. This was a $400 dollar bat at Academy that we got for $189. Will def use this company again!