Tawaana W.

Their site says that they are based in the UK. I was like, "Ok, some of the wig install videos that are posted from the UK are pretty good. Let me see what their units are like." Once I ordered, using PayPal, I received a payment alert with a bunch of Chinese. I hurried to the site that said you have 12 hours to cancel your order or you can not be refunded. I canceled my order in 12 minutes. I got this response within 6 hours "Hi Friend, Why do you want to cancel your order. We make good wig. You will love it if you give chance. Thanks for understanding." I responded that I want my money back because their site advertises they are based in the UK but my order originated in China and I don't trust them to send me anything of quality. The next day I got a response that they are sorry but never I am outside of the 12 hour window, my order was being processed When I received the wig, it was a lunch lady net with doll hair tied to it! Stay away form these liars! They are horrible and you get what you pay for. Pay more for better quality.

Last night, I ordered some hair from this place which advertises same day shipping. This morning I had a feeling that I needed to check my order and I got a response that my order number did not exist. Yes, the heck it does, and I have an email confirmation to prove it. I tried to call but the number did not work. I sent an email to this place and explained that my order number was showing non-existent, requesting the order to be canceled with a refund given and that, if I did not receive a response promptly, I would be opening a case through Paypal. After the email was sent, I got a notification that someone would contact me within 48 hours. WRONG! My hair is supposed to be shipped the same day! No wonder I couldn't find any honest reviews for this place.