I have been working at Famous Footwear for a few months. I would just like to clear up that if you purchase shoes online you can return them to any store if need be. Return policy is within 60 days of purchase and cant be worn outside. If you would like free shipping you can come into a store and let an associate know which shoe youd like and we can get you started as a rewards member which will get you free shipping to your house and you start earning points towards money back to use in store and you get better deals and coupons. Also being a rewards member allows us to keep track of your receipts if you ever lose them! Happy shopping!
I rate this a 4 because I personally try to make every customer happy and satisfied but the upper management has definetly put me through hell and dont know about continuing my job here.