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I received my clothing and I liked a few things but want to send the rest back. I've been trying to send the clothing back and get my money returned for those items but the company told me I have to send the package back to the factory…in CHINA!
They said "since international returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve the issue. We would like to offer you a 15% cash refund instead of returning the items." This company is absolutely ridiculous! No successful clothing company would tell a customer this! Ever!
DO NOT BUY FROM THIS COMPANY!
Taylor G.'s review of Roselinlin earned 4 Very Helpful votes
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This company is the absolute worst quality I have ever seen in MY LIFE! Material is all...
I ordered many items from this company. They stated the arrival time was between 12-14 days and...
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.
Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!