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T C.

Contributor Level

Total Points
110

1 Review by T

  • Sundance

2/2/18

Ordered sterling, 14k, & 24k plated rings. Received PLASTIC. Hershey's kiss wrappers have more precious metal than what was sent en lieu of what is advertised. Also, sales folks advised buying sizes for apparel & shoes which as it turned out was completely ridiculous, not at all close to any standard of sizing. It can only be assumed it was done to move merchandise from a sinking ship. Ordered over 2&1/2dz items, most of which were defective, of very poor quality, & in the worst case just plain old bait & switch, fraudulent. Customer Service Manager is awful, has no qualms defending the indefensible. Also experienced delayed return/refund for an unreasonable amount of time with a lot of quicksilver double speak about 'being closed for inventory', 'other departments dropping the ball', etc. Clearly, there is a persistent pattern of deceit & arrogance. These are dishonest, bad faith operators, not to mention lawless. Here I refer specifically to 1). False advertising, 2). Importing counterfeit goods & 3). Price gouging for "jewelry" that is non-compliant w/US law requiring precious metal markings. (nicer rings can be found in bubble gum machines for $150. Less). Steer clear of this business, which through its own unscrupulousness & malfeasance is well on its way to knocking itself off. Buyer beware indeed.

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