Tommy M.

I've been shopping at the Harbison location since 2016 and have thoroughly enjoyed the many good deals that I've found from colognes to watches. However, tonight my experience took a turn as I politely asked for help with looking at a pair of shades. I was rudely told, I'm helping another customer, and once she finished assisting that customer she immediately turns around and starts putting bracelets in a box. Next she walks from behind the counter with the boxes in her hands and tells me she will be back. I felt very unappreciated and unimportant to the Representative. Why would you make me wait until you finish stocking items before assisting me? That was very poor customer service. I spend a lot of money in this store and didn't feel valued tonight as a customer as usual.

Trust me this company isn't organized and everything is SUPER complicated. I thought I was going to get my $800 applied for trading in old Samsung, well that didn't happen bc they flagged the phone as being on the black list. What a joke! I keep trying to log onto the My AT&T App and there is a glitch that won't allow me to. Also when I called customer service they don't even recognize my number for assistance. When I tell you to steer clear of this company PLEASE LISTEN! I have only been a customer 30 days and it's been a turbulent start. I seriously regret it but it's my fault I should have done more research.