Ted S.

I used POF several years ago and it was great. I recently created a free account again and was surprised to see how different it was. I got lots of "Like" alerts, but had to buy a subscription to do anything with them. Like so many people, I clicked that I had read the Terms and Conditions in order to proceed. I bought a one year subscription because it was the cheapest per month, but if you are dissatisfied and want to cancel, you get no refund. IF YOU WANT TO TRY POF, BUY A ONE MONTH. I then discovered that POF ignores your preferences when creating matches and there really aren't that many "matches" that are real people; at least not any who will respond to you. Most must be unpaid because they have messaging disabled or say in their profile that they cannot see "Likes" and I must send them a message, which I cannot do unless I'm a paid member.

POF needs to offer a satisfaction guaranty. This should allow a person to cancel at any time and get a refund of their unused portion prorated to the subscription rate valid for the time they were active. For example, if I signed up for one year, but canceled during the first month, I should be charged the one month fee and receive a refund for the balance. POF would get better reviews that way; the way POF now operates, POF gets lots of "free" members that paid members like me have to suffer with and "support" and POF gets bad reviews.

I bought two Tablo Bundles with 2 Tuners & 70 Hours (128 GB) of Storage With Antenna in November of 2022. They seemed to work OK even though setup was a little difficult with very poor user guides. Their online support is really bad, but through my own trial and error I was able to get things working. I'm using Deco X60 Mesh routers (3 of them). Over time, the Tablo devices have been getting quite flaky. Now, about 3 1/2 months old, one of them will lose connection with the router almost weekly and is then very hard to get reconnected. I have to reboot it, unplug it, unplug all my routers, repeat all this, perform "add by Wi-Fi" several times until finally the Tablo decides to connect. This takes a couple hours to get done.

When I call Tablo Support and wait on hold listening to lousy music for 10 to 30 minutes, all they tell me is that it's not their equipment's problem, it's mine and I should try connecting directly via Ethernet cable (can't do that which is why I'm using wireless), move the Tablo devices around, move the routers, just keep trying; nothing they can do, not their problem.

The other Tablo, sitting about 2 feet away from the one that drops Wi-Fi connection frequently, doesn't get the same TV stations as the other one, and those it does aren't always the same quality as the other. I've swapped the antenna locations and devices and have determined that the one antenna they sent me is defective, but they won't exchange it, either. Again, not their problem. Apparently, they don't think they ever have any defective equipment.

I think they have the philosophy that once they have your money, you are on your own.