The online course and customer service with this company is ridiculous. After completing the four hours required I logged out. I logged back in and it tells me I haven't completed the four ours and cannot complete the final exam. So I wait an additional 3 hours. Then they give me the option at the end to print an electronic certificate, so I pay the extra money ONLY TO FIND OUT THAT IT TAKES ADDITIONAL WAITING TIME BEFORE I CAN PRINT IT, which it did not state on the website. Their customer service was NO help and I basically ended up wasting money. I think they're just out to take people's money, don't waste your time!