Tee S.

I booked a trip for my me and my friend. We called to change the date and add a person, well not only did we have to call 4 times because, they didn't add our third person, but they also never issued airline tickets for 2 of us in the group! I was on hold for 4 hours for the third day when the agent said he'll call me back with confirmation number for the tickets once they've been issued. He never called me back! I called them back and they suddenly don't have my reservation number or my name and any of my group members name in the system. She asked me if I was sure their company emailed me confirmation (proof below)! There is no supervisor to speak to and I'm told there's nothing that can be done to help me! I would never use this company. They're a scam/fraud/ out to get your money!