I purchased an evening gown. Received the item and it was a bait and switch. The dress looked nothing like what was pictured and described on the website. The feather sleeves were matted together and looked like tangled dog hair. The fabric was cheap and their pearl and beading were non-existent. I reached out to the company to request a refund and they said they don't give refunds for the above complaint. What their website states is not what is offered, "Shop the latest fashion clothing online, we offer the latest high-quality clothes. Styleladys, your fashion story, gives you unlimited access to inspiration anytime. I work in the marketing field and the above is not what I got!