Konga does not do quality control checks on product to ensure what customers sees on their website is what is to be delivered, hence, vendors sends all sort of fake, or product that doesn't match product description to customers, the process of return take a lengthy period unless you are willing to dropoff at their outlets, you also can't withdraw directly from konga website to your bank, you are also forced to register on kongapay before you can make withdrawal. Konga is full of $#*!