Ordered a Karcher power washer. A small package was delivered to somewhere in the South East of England from china ( I live in NI) emailed them was was told it would be sent on from their warehouse but it never turned up! Got my money back from my bank but lesson learnt. Paid £75 more for one at B&Q but at least I know who I am dealing with now - funny end to the story the one from B&Q was defective and am taking it back tomorrow!