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Teresa D.

Houston, Texas

Contributor Level

Total Points
80

1 Review by Teresa

  • Funko

1/2/24
• Updated review

Ordered the personalized Funko = you create name that goes on box. I thought be On the Box = It is Typed on a label that is stuck on box. Very cheaply package& very cheesy item. Expect less & you won't be disappointed. I have only unpacked 1 of 4 personalized I ordered = box torn at top edge.
These are not worth what they cost/should be $8-10.00.
Also, Customer Service IS terrible. No customer service = they respond 3-4 days after your request. 7-10 day shipping = 14-15 day shipping.

Tip for consumers:
Do not bother ordering. Over priced $8-10 item.

Products used:
Personalized Funko

Service
Value
Shipping
Quality
NO Customer Service/Support! BEWARE!
12/21/23
• Previous review

I ordered Four Funko Figures with Personalized names on Box on Dec 13 Before 9am. Website state standard deliver 7-10 days.
One of the Figures is supposedly being delivered on 12/22.
The Other THREE are Not Being delivered until 12/27 supposedly, FOURTEEN days later!
Also, NO Customer Support = Everything is Computerized! Zero Customer help.
I emailed them within 30 minutes to change a Name = FOUR days later I get auto response.
BEWARE. This is NOT a normal store or company..

Tip for consumers:
NO human contact whatsoever! NO customer support! Read all the small print AS there is no human to contact to even change an address.

Products used:
4 Personalized on Box Figures.
Delivery over 10-15 days,still waiting and I stupidly thought be here before Christmas since their website stated 7-10 days standard delivery.

Service
Value
Shipping
Returns

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