My daughter loves Sharu's Berries champagne strawberries. Had to pay an additional $18 on TOP of shipping cost, almost doubling the cost of the berries, so they would be packed in dry ice. Long and short 8f it, delivered only with 1 ice packet. Berries were hot and dipped icing melted.
When calling to gave it reshipped was immediately offered a refund vs shipping. Then when I asked if it could be delivered today (Mon), they said the SOONEST was THURSDAY. WHEN THIS WAS THEIR FAULT.
Do NOT order from Shari's Berries if you leave the So California area. Not worth it. Obviously customer service isn't there thing and they make you pay for the privilege of no customer service.