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I've been very happy with my orders eShakti. Everything fits right out of the box and I don't have to spend the time or money for alterations.
I'm glad I can finally order clothes online and not worry about the hassle of returns or alterations... or disappointments. Thank you for this great product and service!
The clothes have all been well-made with quality finishing and unique designs. I'm getting lots of compliments.
In March, I returned about $300 worth of merchandise using the label Avenue provided and following their instructions. To date, I haven't received a refund. The last communication I received was on 3/25 from the Customer Experience Team who confirmed "I have heard back from the courier and it appears your return has been delivered to our warehouse without final scanning. I will lodge an investigation with our returns team and get back to you shortly." Now they do not respond to my emails now and closed the return process altogether.
I've filed a report with the state's attorney general along with the FedEx proof of delivery --- I'm out of options.
Tip for consumers:
Avoid shopping online
Teresa S.'s review of Avenue earned 5 Very Helpful votes
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