Ontrack just delivered a package of vitamins to me. These were in glass bottles and only protected by a Little inflated plastic bag. I have a Small chain link gate in my front yard and instead of opening the gate and put it on my porch they just tossed it over the gate onto the cement! I'm furious! Lucky for them it did not break. Then I tried to call the company on the phone number that was provided on the package and you can't get through to a person. More furious!