TERIER W.

I placed an online order with pinklace wigs a coulple of nights ago. In processing the order online I receive a pop up msg stating my card was declined. I knew this was a mistake because the funds was in my account for the purchase. So I decided the next day I would check my account and see what went wrong. To my horrifying surprise pinklace had debited my account for a purchase that did not go through according to the pop up and not only that I had cancelled the order. I tried calling this so called customer service number they have posted on the website and no one ever answers the phone, EVER. My experience with them was not always bad. I ordered a beautiful full lace wig for my self, earlier part of the year and got what I wanted without fail. I don't know what has happened with this website since Feb this year, but Im not willing to become a victim of fraud to find out. By the way I will add that my sister placed a custom order in April and still has not received her wig. All that they tell her if she happens to get their ghost crew on the phone is that her wig is in process. Definitely not a way to do business. I don't recommend this website.