I ordered 2 drill batteries and then came across all these negative reviews.
Of course I became worried but was hopeful for a smooth transaction. Eventually I emailed the seller to adjust my purchase (1 instead of 2 batteries) and they did respond saying they would make the change.
15 business days later I received 2 batteries instead of 1.
Honestly, I was expecting to be scammed and need to call my credit card company to cancel the transaction but in the end it was an ok purchase.
Batteries work and are in good condition, they came in the mail in the time frame the website details, and if you read all the fine print on the website... it does say that once you place your order you cannot change it (even though I tried). So they stayed true to what they published.
Considering the batteries I bought are no longer in production... this website was the only source I could find and it worked out in the end.