Terry S.

We have supported and used Total Wine for years. Never had problems until today. Our order was incorrect and bottles broken. But the worst part was the store manager at Camelback, Eric. He was very rude and unprofessional. We ordered $2800 from this store over the past year for parties and such. They just lost a good customer! And we have to eat a $210.00 order because we can't get a refund. I will not spend time fighting with stupid, I will just take my business elsewhere.

I am trying to return a shirt that is way oversized, they confirm and say I can return it, but give me no RMA or mailing address and offer less than the purchase price back!

Don't order from them

I ordered from this site over 2 months. After much frustration with the company's email only communication (no phone # to call), I became aware that their "LINE 2 ADDRESS" does not print on their labels, thus, my apartment # was not on the delivery address. The item was returned to Simply Gadgets and they are refusing to refund my money or fix the address issue and reship the item. The more I attempt to communicate with them, the ruder they have become with not handling this with integrity.

I ordered from this site over 2 months. After much frustration with the company's email only communication (no phone # to call), I became aware that their "LINE 2 ADDRESS" does not print on their labels, thus, my apartment # was not on the delivery address. The item was returned to Simply Gadgets and they are refusing to refund my money or fix the address issue and reship the item. The more I attempt to communicate with them, the ruder they have become with not handling this with integrity.