T G.

I ordered a doll for my daughter and It is not even close to the description that Joom has up. It says it's soft silicone vinyl doll... And when I received it the limbs are made of a very firm non-mobile plastic. I sent an email about the discrepancy in the doll description and I was told send pictures for proof, And after those pictures weren't good enough I also had to send a picture of the shipping label. After a third email form me, I was questioning the customer service on whether or not this was just a joke or massive delay so you can't get your money back, just keep asking for things that push you past your return date. Lastly I was requested to send more pictures and a video of how hard the plastic was. This place is a complete scam if you buy anything and it does not match the description or what you were expecting... Don't expect anything from this completely useless overseas company. Buy American!