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Ordered a cushion in oct 2020 due for delivery on 16th November.
Never arrived received not a single word from next.
Found it all most impossible to contact them.
Eventually got answer on phone awaiting refund.
Send email to their customers complain dept no reply
To add insults their website is still promising delivery of same item in a week
What super customer service eh
Theresa C.'s review of NextDirect earned a Very Helpful vote
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