Theresa S.

Jackie went "the extra mile" in attempts with me to purchase a gift card so I could have a dress for my resident for her garden visit. I met Jackie at store & she called cstomer service on her phone, she also gave me her cell#0 to ensure I follow up & provide her the gift card #. Jackie even went to store 7AM to process my order.
Jackie was willing to deliver it to me so my resident could have dress on her special garden visit.
I look forward to making a purchase at the store when it opens & thanking Jackie in person at the Warden location. I was very impressed with the exceptional customer service I personally received by Jackie at Pennington's!