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Tried spectrum. Absolutely awful internet service. So I called on July 23rd to cancel. They recorded the call. Told that I was paid through August 5 so cancellation would be for that date. Great.
They didn't process it--apparently there are multiple steps that you must go through to get it done. Got a new bill today (August 8) that they refuse to refund. They tried to act like it was my fault for not knowing what their internal process was. Talked to me like I was an idiot. And are charging me for this coming month.
Therese T.'s review of spectrum.com earned 3 Very Helpful votes
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