Thomas B.

I opened an account to use internationally, then when I traveled, I found there was no way to access my account at all, because it is designed to only work with the original smartphone account, which of course after moving to a different country with a different phone network no longer exists. Their website is a joke, just full of ads pushing you to give them more of your money. If you look carefully, you will see that it is very difficult to contact a real person as they have no listed offices or names of people with whom you can speak by telephone or in person anywhere. "About us" leads to more ads. "Contact" refers you back to the smartphone app, or a number with a bot; again no real people, no real responsibility. They list a way to send photos of things to identify yourself if you have problems accessing your account, but then simply refuse to respond in any helpful way when you send it, even to the original email address used with the account. There have been many complaints of persons losing money with Revolut, not only because of many scammers who have been able to get access to the accounts and steal the money in multiple ways, but from Revolut's own shady practices including unexpected and sudden high fees for various transactions. Compare this to legitimate banks with whom it is easy to contact a real, identifiable person by phone anywhere in the world, with offices in some cities, and a very detailed and full-featured online website to work with. Based on my experience and that of many, many others you can easily find online in many forums, I suspect that Revolut is probably an Estonian front organization for Russian or Estonian oligarchs or members of organized crime who are using it for money laundering or simply to skim what money they can from people at long distance who have no recourse. Please do not make the mistake I made. Do not trust them with any of your money. If you do, there is a good chance you will lose some or all of it.