After waiting almost three months for my order from them (and always being told it was still being processed bla bla), I opened a file against them with the Better Business Bureau, trying to get a refund. Literally the next day the company said they shipped my order with tracking number LN*******US. After this tracking number didn't move in three weeks I reopened the case with Better Business Bureau asking for a full refund again. Still waiting for that. Anyone else having problems with this company should file a claim online iwth BBB. There are currently 12 cases like mine on there. Eventually this company will be flagged with an alert.