Thomas M.

As a long time member, I have completed many surveys and received many gift cards. However, it is still is a frustrating experience to start a survey and spend 5-10 minutes answering a few dozen questions or more and then suddenly not qualify. Or, spend 10-20 minutes to complete a survey and then you don't get points for some reason. I would have expected these problems to be fixed by now. Customer service is sometimes on the ball and sometimes lacking. Many of the other survey sites are very bad. This is still worth the time and effort... but not as much as before. They have made improvements to the reward system and the variety of stores. Over the years, many of these sites have folded or merged with others. I used to be on dozens of survey sites, but now only 2 or 3. My Points has been a survivor in the 2000's.

I had been a member of this group since 2006. I had a few problems along the way, but mostly they would give me credit for surveys and allow me to redeem my points for rewards. Recently, they put my account into an "inactive" status for no reason that I can figure. I lost over 5500 reward points. They have not responded to my emails. Over the last decade, I tried dozens of survey sites and this was one of the few that I tried to stick with. I am very disappointed with this site after all this time. Become a member at your own risk and don't forget that the hours and hours you might spend filling out surveys, might not get you many rewards.