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This software is A-M-A-Z-I-N-G. Once I installed vers. 12.4.3.1 it was like the clouds parted and angels were singing. I was converting my entire iTunes video library. What's more is that chapters were automated so watching my converts on VLC is even better. The software is not compatible with the latest version of iTunes. But your version of iTunes doesn't mean a thing. The DRM that is on your video is version specific for some bizarro reason, but then again it's Apple. Don't ask why, they're just weird that way.
Tip for consumers:
Get the right version of iTunes. Vers 12.4.3.1 works flawlessly with this software.
Products used:
Tunekit m4v
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