Well, I should have read thus site review before I place a purchase from everbuying. I ordered a cell phone from them 10 day ago and since they say it will ship in 24 hours, I even pay extra for express shipping, well 10 days later, the item is still in process, summited a few tickets and never got any reply. Try online chat, no one is ever there. It is like you paid and that is the end of the story. Beware and do not recommend buying anything from them.