In violation of California law, the firm refused to grant me a refund on the day they unexpectedly and automatically re-billed me. As per the law, they were required to send me notices of the impending automatic renewal between 3 and 21 days before the automatic re-billing, which they did not do.
I have filed a complaint against JobLeads with the Better Business Bureau, as well as with the California Attorneys General office, as well as filed negative reviews of their business practices on TrustPilot, SiteJabber, Google, Reddit, and ScamDetector.