I had terrible experience with them. They charged me 23CAD. I thought it was the service charge to unlock my old cell phone. I was waiting for the unlock code, and a few days later, they sent me email it was pre order charge and if I wanted to unlock my cell phone I have to pay another 75$. I lost my 23$ without any benefit from them. They never mentioned that I had to pay more in order to get unlock code. Be careful and aware of that. They are just liar. LAIR. NEVER mentioned clearly in their web site what pre order is for. Kind of SCAM web site. Not reliable...