Tia F.

First and last time I'll shop at kohls. Ordered a crock pot on sale and chose in store pick up. Misread the location as South Airport road instead of Southport in Indiana. Realized it 2 hours after placing the order and now not only can I not have it changed to ship to my house, I have to wait 16-30 days for a refund. Of course this being my first time shopping on their website I didn't know about the 15 minute order policy. Great customer service I guarantee I'll never shop there again and will make sure everyone I know is aware of this.