Ticia W.

After researching, I finally decided to order their "Transparent Lace 13x6 20" lace front wig 180% density in straight texture".
What I got was a 17" 150% density wig. When I reached out the company they asked for me to send photos; which I did. Then they said flat iron the hair and then measure it. Which I did and I showed that the longest frayed out thin end is 17". They counter responded and said the longest STRAND reaches 20" so it's a 20" wig. I was totally flabbergasted at this rationale. No way is the wig a true to length 20", nor a 180% density. Also while flat ironing the hair. There were sections of the hair that was shortened or cut to about 3". Which I'm sure took away from the density. I asked for a refund which they told me they can give me $20 and they suggest I take it. NOOPE. Give me my whole money back! I have attached some photos and also the photo they sent of what they consider the length measurements to be.

Never again!