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tim l.

Contributor Level

Total Points
81

2 Reviews by tim

  • Extreme Terrain

4/23/24
Verified purchase

The cover looks and operates great! I have already recommended it to a friend.

That said, there were some installation issues. One the instructions were not applicable to my Jeep Gladiator; fortunately, I found a great installation video. In fact, the install on a Gladiator is easier than on a lot of trucks (no clamps). Two, the plastic end cap on the passenger side was broken so I am trying to get a replacement. Three, and last, the nuts to secure the cover to the rails were the wrong size. I had to run to the hardware store to get the right nuts to complete the job.

Including finding the video and the run to the hardware store, the install took me about 2-hours. I would consider myself inexperienced in this kind of work, though I had the right tools.

Reason I chose this business:

Good pricing, fair shipping, and immediate availability.

  • Lens.com

10/5/17

I ordered my lenses from lens.com and chose "Standard FREE (5-7 Business Days)" shipping. My RX was approved in less than 1-day. However, it was 8 days before my lenses shipped and 16 days before I received them. Being fair, it was only 12 business days between the approval of my Rx and the receipt of the lenses (still well in-excess of the stated 5-7 business days).

When I contacted customer service I was told they had to order my lenses. The site did not indicate they were out of stock when I ordered, nor did I receive an email letting me know the lenses would be delayed.

I will not do business with them again.

tim Has Earned 1 Vote

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