Charged my card 1/6/2021 order records disappeared but the charge to my card did Not! I have called & left messages sent numerous emails & still, no one will contact me@ all! This is the 1st time that I've had any problems with them. My order # is *******631. It's a good thing that there are many reputable companies selling supplements as it appears that this one has gotten too big to operate in a legitimate manner!