I spent over 2500. 00 $ for web.com to build my custom website. I met with a salesman named Lee we had lunch he told me of his faith and assured me he stood behind Web.com. Lee promised that I would own my site and if for any reason I was not happy I could move site to another company. Not only did I spend 2500. 00 to build the site I then paid over 1000. 00 a month for the SEO package. I changed account managers 3 times in 6 months. Web.com apparently sent my acct to another company for management called leadstream. If I wanted to hire leadstream I would have. After changing acct managers 3xx and being unhappy with the SEO. I wanted to manage my Ppc campaign myself but web.com would not give me access. I paid web.com to setup my ppc campaign and when I wanted access to my ppc campaign they denied me which forced me to go through the verification process again. When I finally said I had enough of web.com I wanted to migrate my site to another host they did send me files for migration but then it was impossible for the other company to use them so I am now paying thousands for a new site. I used web.com in a recommendation from a business colleague and I am so disapointed in myself for allowing my company to be put in this position. Our website has been down now g oi ung in 3 weeks and the new site will not be ready for another 3 weeks. We have lost thousands of dollars.
Timothy S., it's upsetting to hear that you did not receive the top-notch service we strive to provide. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. Web.com Corporate Headquarters.^LS