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It's been 5 days and my order still has not shipped. I purchased from them due to the fact they advertise same day shipping. Was offered express shipping after speaking with customer service for an additional $70 but was also told that would not affect the standard processing time it takes to get the order shipped i. E they wouldn't send it to me any faster. I'm upset because these lights were prime and I could of had them already now I'm unable to drive my car because the drivers side light is busted and have yet to get a replacement.
Tip for consumers:
Shop elsewhere
Products used:
Morimoto XB Tailights
Purchased a front splitter with rods and side skirt V3 kit for my 2021 Widebody Charger brand new. Had them professionally installed flew off first time on the highway. Luckily we did not run over it and the exposed self tapping screws at 80mph. I had 4 people in my car could not fit it anywhere in the car. They refuse to refund or even give me credit to replace it (not that I would) even the nice young lady I was emailing said she was going to take this to upper management she knew they were wrong in just saying sorry and that's it.
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Hello Timothy, only items marked as "rapid ship" are items that are shipped the same day. These headlights you ordered are not a rapid ship item. We do apologize that you did not have your product faster in order to make your vehicle street legal for driving. Our records indicate that your order has been delivered. Please let us know if you have any additional questions or concerns.