Verizon billing me $35 for a boost of cell phone service that I never purchased. I already have unlimited data, so why would I want a boost? I have tried repeatedly to get help from their customer service, but even when I manage to reach someone, I get no help, just the old runaround. Last month there was a service outage, and it took me two weeks to reach customer service, but at least I eventually got some help. I have been their customer for more than three years, and I resent being treated this way.