I have had prime since 2012 and order something from Amazon almost weekly. I have been know to go to s store to look at something or try something out, then I go buy it on Amazon. Don't lie you have done it too. If I cannot find something at a store or want to try something that is hard to find wherever I live at the moment, its off to Amazon. If they open a grocery store in my town I might never leave the house again. I use all the prime services; TV, music, free shipping,...
Hi Tim, We appreciate you letting us know of the issues you faced and want to assure you that we'll get this sorted out. If you could please send us a direct Facebook message with your full name and email address a customer support rep will respond right away.