Tina S.

I sent for a Lyft and had 4 different messages one on the way and the last the driver left. I'm standing outside of Forman Mills with my youngest. When I received the driver is here I'm searching and calling him then I received a message in 27 seconds the driver left. I paid almost $20 and Lyft wanna give me back $8.50. How could a business making millions have a need to steal like this. How can the government allow them to have no number for clients.i was so cold I text wrong but I meant I did screenshots the $18.99 Lyft took they only wanna give back $8.50.if they're allowed to do this we all fail ourselves so I'm going to the major station tomorrow to help others fight this. It would've helped if I was able yo speak with somebody about this but there are to many complaints on Lyft and nobody helps people screenshot all they're messages. They even have drivers that dont have their license renewed and having accidents. I personally know about this cause it was my sister thank God I was there to make her get & keep all that info. Lyft how much money is enough for you to loose. The law does not do a good job at keeping citizens safe. Hopefully a lawyer will find this message and reach out to shut them down. They love complaints here but who helps