This company is the worst, I have been in the pro music industry for over 14years and I have never met a more shady operation that makes up return policies and employs no respect or customer satisfaction tactics. If you need this type of service please go somewhere else. Company has been suspended by UPS for fraud and they will not tell you this.
PSSL is been in business for over 35 years and has never had any challenges with our UPS account. This comment is simply untrue. If you would like to talk about your real issue with us, please feel free to contact me at 800-945-9300 or send us your contact information. Thank you.
Best Regards,
Cheryl
Customer Service Manager