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No consumer protection. They only have the seller protection. I just experienced the worst seller I have ever experienced. No customer service to reach unless we spend money on the site. The seller's heaven, unprofessional attitude, rudeness, scammers, and they block the honest customer's account! (other review). I won't visit this site for my protection.
Tip for consumers:
Do not purchase from this site. The reviews for the seller are fake.
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T J.'s review of Mercari earned a Very Helpful vote
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