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T K.

Contributor Level

Total Points
82

1 Review by T

  • JackRabbit

6/2/20

I ordered Brooks running shoes on 5/11/20 and my AMX card was charged. A week later, after not being notified about my order being shipped, I called customer service. Recording said they cannot take phone calls and to email them. I emailed them requesting my order status. No response. A week later I emailed again. No response. On 5/30/20, nearly 3 weeks later, they emailed me that my order was out of stock and issued a refund to my credit card. And during this entire time I was bombarded by daily marketing emails from this company. Customer service is nonexistent. I will never order from them again.

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T K.'s review of JackRabbit earned 2 Very Helpful votes

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