Their courier, DHL, has a tracking system that isn't really a tracking system at all, where the basic level of delivery service is concerned (it might be better if you pay more). And the estimated delivery time of up to 5-6 weeks (I 've been waiting 3 weeks now) to cross the Pacific Ocean (New York-Auckland) is utterly preposterous in this day and age! The products are cheap, but there seem to be a lot of complaints about quality and delivery. So, I'd say don't go there.