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I started a contract with Regus in 2/2022. I emailed them today to inform them of my desire to cancel my contract. I was told that they required a THREE MONTH NOTICE! I also called a few months ago and was told by the customer service representative that all that they required was a Thirty day notice. I have a perfect payment history with this company, and I now know that they are REGUS IS A PREDATORY COMPANY IN MY OPINION. Please do not sign on with them. I am going to contact the Attorney General's Office in Texas where their Corporate office is located and start a complaint against them. PLEASE BEWARE OF REGUS!
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Hi, I’m very sorry you feel this way.
Let me assure you that there is nothing untoward with how we operate, and our continued success reflects this.
Our cancellation policy is clearly outlined in the agreement you signed; when you signed, you acknowledged you had read and agreed to its terms.
Please remember that you can check your agreement, amend services, make meeting room bookings, review, and pay all your invoices at any time through your online account, available at myregus.com.
I haven’t been able to identify your account, if you would like me to review your agreement please email directly at michelle.spire@regus.com with your account details and I’ll be happy to clarify things for you.
Michelle Spire
Assistant Global Customer Service at Regus