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Jo P.

Contributor Level

Total Points
169

2 Reviews by Jo

  • Laura Geller

2/7/24

I placed an online order with Laura Geller beauty products and decided within minutes to cancel my order. I tried chat but that didn't work so I used their process for "contact us" and received and immediate bot response with a pre-filled templated indicating they do NOT do order cancellations. This experience tells me that this is not a legitimate company. I think it is fair to note that the company that actually owns Laura Geller products is owned by AS Beauty. Which in my opinion is a shell company because their customer service is so bad!

  • Vestiaire Collective Americas Inc.

9/9/23

I use several platforms to sell my women's clothing and accessories online. Since Tradesy changed to Vestiare the process is so demented it's not worth the time to list items. Very complex process with limited categories. Just when you think you've completed the listing it shows more items to complete but you're unable to determine what else is needed. I've deleted my account due to the dissatisfaction of this platform.

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Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Dear Jo, we are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience
We will keep working to transform the fashion industry by empowering our community of fashion activists!
Your feedback is precious to us and we would like to look into your request. Should you need to contact us, do not hesitate to use our dedicated email form here in our dedicated FAQ article "Contact Us". Our teams will contact you as soon as possible to provide you with an explanation and solution. We thank you for your understanding and cooperation. Best regards,
The Vestiaire Collective team

Jo Has Earned 9 Votes

Jo P.'s review of Vestiaire Collective Americas Inc. earned a Very Helpful vote

Jo P.'s review of Laura Geller earned 8 Very Helpful votes

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