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Todd R.

Contributor Level

Total Points
80

1 Review by Todd

  • The Light Shop

1/3/24

I want to help anyone contemplating doing business with this company... DO NOT DO IT! They are a fraudulent company, just check out the Better Business Bureau site. AFTER you place your order, they tell you it's backordered, ours was backordered for 5 months. We asked for a refund and they never issued a refund check or credit to our credit card statement. They also never shipped the product. Forget about calling as they use an answering service. We have been battling for 3 months to get our money back but they continue to find ways to stall or say, "our Accounting Department has it now and will be issuing a refund" which never comes so they put a "stop" and "reissue" which never happens. Caviet Emptor!

Products used:
Any light fixture

Service
Value
Shipping
Returns
Quality

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