I called today, 03-04-24, due to my directv not working well. We talked to a rep on 03-03-24 and we asked to have our equipment swapped, to which they agreed. I got the confirmation email on the 4th and they told me I'd have to sign a commitment for 2 more years. I've been a customer since 1998 except for 2'years. So I called them and inquired about just getting WORKING equipment they said SURE, you will need to commit for 2 more years. So, I'm guessing cable here I come, sure glad I was loyal.