todd n.

I order a suite weeks in advance for a very special occasion so I was trying to track it through there site which directs you to DHL and the tracking # wasn't successful and that has happened to me with every order I have ordered with Bonobos.
Long story short, I checked the site again and it said my order was returned so I called their 1-877 # and after several attempts I got the least helpful sympathetic person I've ever talk to in customer service!
Basically, she said it was shipped with a return label. That's why I came back. I still don't understand that. It was nice knowing ya Bonobo's. This is exactly why online shopping doesn't work.